Payline Shop Frequently Asked Questions
How do I get started?
Payline Data makes it easy for you to get started.
Simply visit our online pre-application at
and complete the online form. A Payline Data representative will be in touch with you shortly after to get you setup.
What is the difference between this and other more popular bundles?
The difference between Payline Shop and other bundles that you may read about in tech blogs is simple, we are real people that build a relationship with you and learn your business. We don't offer one-size fits all credit card acceptance pricing for our merchants, we can provide you with a custom quote based on your business or you can opt for our flat pricing as presented; this saves our merchants money in the long run. We manage your entire e-store in house; eliminating the headache of dealing with support teams all over the world.
Do I have to use a Payline Data merchant account?
The most important question is why wouldn't you? Find a lower cost and we promise to meet or beat it and simplify everything while handling all of your businesses needs in house.
How much does Payline Shop cost?
We have 3 pricing options (which may be found here
) that depends on your needs. We have options for as low as $29 for smaller merchants, and we offer flexible pricing options for merchants that need more standard merchant account pricing.
Who can signup for Payline Shop?
Everyone!! Large or small, new or old, high risk or low risk. A service that no competitor can offer.
How do I install the Payline Shop Bundle?
You don't have to! If you join our Professional or Enterprise plans
we set it up for you, or if you opt for the starter package we can assist you with setting up the store on your own hosts as an additional option.
What is Website Hosting? Do you include this?
Website hosting is necessary to actually make your site available to the web. Without web hosting, your site cannot be viewed by visitors. Our Professional and Enterprise plans
do include web hosting on our Payline Shop servers. Our starter plan does enable you to host a site yourself, which we can assist with as well as an additional option.
What is SSL? Do you include this?
SSL (Secure Sockets Laywer) is a protocol that uses a cryptographic system to transmit private data via the Internet. You need SSL for your online store if you are accepting credit cards from your store. Our Professional and Enterprise plans
do include SSL already included on our Payline Shop servers. Our starter plan does enable you to setup SSL yourself, which we can assist with as well as an additional option.
What is PCI Scanning? Do you include this?
PCI stands for Payment Card Industry. Five major credit card companies form the PCI council. This council came up with a set of security standards in order to ensure that credits are processed consistently and securely. Merchants that are accepting credit cards on their website are responsible for annual PCI security scans. In a nutshell, PCI scanning is when an approved scanning entity checks your website for holes and vulnerabilities. Our Professional and Enterprise plans
do include PCI Scanning that is already done on our Payline Shop servers. Our starter plan does enable you to do PCI Scanning yourself which we can assist with as well as an additional option.
What happens if I have my own web domain/hosting and just want the store & merchant account?
We can help with that! Though we are confident that our bundle is more cost effective; you may just setup a Payline Merchant Account and use our packages. We can assist you with setting up the store and payment gateway as an additional option.
Can I modify my store myself?
Yes, you can always add products and make change to your store. Payline Shop includes high qualify OsCommerce themes which we may also help modify the layout of as an additional option. But, you may modify important items such as products, categories, store name, primary colors, etc
yourself by logging in as a store administrator. We also assist in setting these up initially.
Do I have to signup for the website option as well?
No you do not. Our high quality WordPress web themes are a part of the bundle but we understand that many merchants only want the online store portion. So though you have the option to use our website portion of the bundle, you do not have to use it.
How do you provide support?
Payline Shop provides online support via support.paylinedata.com during business hours and after hours. Enterprise clients have access to weekend phone support options as well.
Perfect Solution for Large or Small Online Merchants
Whether you've sold online before, or are brand new to the process, our top-notch customer service and knowledge of product will make selling online easier than anticipated!